Tip: You might need to Display hidden files and folders or search for files using Windows to find these files in Windows.
Server 2012: C:\Program Data\Intuit\QuickBooks YEAR and C:\Users\**remote user**\AppData\Roaming\Intuit\ YEAR VERSION\TSPrinterSettings Note: Terminal Service users report finding duplicate copies of the Qbprint.qbp file with the stored client data files double-check all folders for odd instances. Windows 10: C:\ProgramData\Intuit\QuickBooks 20xx (20xx represents the version of your QuickBooks.). If the tool doesn't work you can manually rename the QBPrint.QBP file. This fixes most of the common printing issues. If you could print in Notepad, use the Print & PDF Repair Tool from the QuickBooks Tool Hub. The printer doesn't print from Notepad. The printer will not print the test page. The printer displays error indications. Refer to the printer manufacturer's documentation for any of the following:. 
Ensure that there are no error lights displayed on the printer itself.Go to the manufacturer's web site to download and install the most current drivers. Ensure that you have the latest printer drivers for your printer.Note: If the printer is a network printer and the test page does not print, network issues could be the cause. Right-click the printer, choose Properties, and select Print Test Page.Double-click the printer and if there are print jobs displayed in the queue, choose Printer, then Cancel All Documents.If the printer shows Offline, right-click the printer and select Use Printer Online.Select the Windows Start button, browse to the Control Panel, and double-click Printers and Faxes.Make sure the printer paper is loaded correctly.Turn off the printer, restart your computer, and then turn the printer back on.If that print test didn't work, follow these steps. Select the correct printer and select Print.Enter some text and choose File, then Print.To know if your printer can print outside of QuickBooks, use Notepad.
For specific printing error messages, you may search the QuickBooks Support site for the exact error. Your computer is connected to the printer and that the printer software is installed. Ensure QuickBooks is updated to the latest release. Before you start troubleshootingĬheck the following before you start troubleshooting. If you're unsure of how to use these tips, contact your IT person or the printer manufacturer's tech support directly. Here are some solutions to the most common issues.īecause all printers are different, many of the troubleshooting steps below require you to have knowledge of your particular printer's setup. Learn how to resolve printing issues in QuickBooks Desktop.Īre you having trouble printing from QuickBooks? This can be caused by a variety of reasons.
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